The terms that govern your use of our website, products, and services.

Last updated: October 14, 2025

Welcome to Frames by Madam. By accessing or using our website and services, you agree to be bound by these Terms of Service.

1. Store & Eligibility

By using this website, you confirm that you are at least the age of majority in your jurisdiction or are using the site with the consent of a parent or legal guardian. You agree to provide accurate, current, and complete billing, shipping, and payment information.

2. Products

Frames by Madam offers sunglasses, optical frames, readers, and accessories. Product descriptions may include details such as frame materials, lens types, and size measurements. Minor variations in color may occur due to lighting or screen settings.

3. Orders & Availability

All orders are subject to acceptance and availability. We reserve the right to limit quantities, cancel orders, or correct listing errors if necessary. If an order is cancelled after payment has been processed, a refund will be issued to the original payment method.

4. Pricing, Currency & Taxes

All prices are listed in United States Dollars (USD) unless otherwise noted. Prices do not include shipping, customs charges, duties, or applicable taxes, which may be added at checkout or due upon delivery depending on your location.

5. Custom & Prescription Work

Prescription lens orders and customized products are made specifically for the customer. Because production may begin shortly after payment and verification, these items are final sale except in cases of verified manufacturing defects or workmanship errors.

6. Intellectual Property

All trademarks, logos, product names, descriptions, graphics, photographs, and website content are the property of Frames by Madam or used with permission. No content may be copied, reproduced, or reused without prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Frames by Madam shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability will not exceed the amount paid for the product in question.

8. Governing Law

These Terms of Service are governed by the laws of the State of Connecticut, United States.

9. Contact

For questions regarding these Terms of Service, please contact support@framesbymadam.com.